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🔒 PRIVACY POLICY

Last Updated: January 2026 | Version 3.1
GDPR & IT ACT COMPLIANT

YOUR PRIVACY IS OUR PRIORITY - WE NEVER SELL YOUR PERSONAL DATA

INTRODUCTION

RoyalClash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our tournaments or visit our website.

Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read and understood this policy.

1. INFORMATION WE COLLECT

Personal Information

Full Name

As per government ID for verification

Date of Birth

Age verification (min 16 years)

Email Address

For communication and confirmations

Phone Number

Emergency contact & updates

Government ID

Aadhaar/PAN/Passport for verification

Free Fire ID

In-game identification

Payment Information

Payment Method

Card type, last 4 digits

Transaction History

Payment dates, amounts, status

Billing Address

If different from residential

We NEVER store full credit card numbers, CVV, or bank account details.

Technical Data

IP Address

For security and analytics

Browser Type

Chrome, Firefox, Safari, etc.

Device Info

Mobile/Desktop, OS version

Cookies

Session data, preferences

2. HOW WE USE YOUR INFORMATION

Registration

Process tournament entries and confirmations

Communication

Send updates, schedules, and important notices

Verification

Age verification and fraud prevention

Analytics

Improve website and tournament experience

Legal Compliance

Maintain records as required by law

Security

Protect against fraud and unauthorized access

3. COOKIES POLICY

We use cookies and similar tracking technologies to enhance your experience:

Cookie Type Purpose Duration
Essential Cookies Website functionality, login sessions Session
Analytics Cookies Google Analytics, page views, user behavior 1 year
Preference Cookies Language, theme preferences 6 months
Marketing Cookies Personalized ads (opt-in only) 3 months

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

4. DATA SHARING & DISCLOSURE

We share your information only with:

Venue Partners

Name and registration status for check-in (no payment data)

Payment Processors

Razorpay, Paytm - payment processing only

Legal Authorities

When required by law, court order, or fraud investigation

Analytics Providers

Google Analytics - anonymized usage data

✅ We NEVER sell or rent your personal data to third parties for marketing purposes.

5. DATA SECURITY MEASURES

256-bit SSL

Encryption

Firewall

24/7 Protection

Regular Audits

Monthly Security Checks

Access Control

Strict Staff Permissions

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. YOUR PRIVACY RIGHTS

Access

Request copy of your data

Rectification

Correct inaccurate data

Erasure

Request deletion (subject to legal holds)

Object

Opt-out of processing

Portability

Receive data in common format

Withdraw Consent

Cancel marketing communications

To exercise any of these rights, email us at privacy@royalclash.gg. We will respond within 30 days.

7. DATA RETENTION

  • Tournament Data: Retained for 3 years for operational and legal purposes.
  • Payment Records: Retained for 5 years as required by financial regulations.
  • Communication History: Retained for 2 years.
  • Marketing Data: Retained until you unsubscribe or request removal.

8. CHILDREN'S PRIVACY

We do not knowingly collect data from children under 13. Participants under 18 require parental consent. If you believe a child has provided data without consent, contact us immediately.

9. INTERNATIONAL DATA TRANSFERS

Your data is processed on servers located in India. By using our services, you consent to this transfer. For international participants, we ensure adequate protection measures.

10. POLICY UPDATES

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Material changes will be notified via email.

11. CONTACT US

For privacy-related inquiries, data requests, or concerns:

Email: morenaesportsofficial@gmail.com

Phone: +91 9644581051

Address: Morena, India

Hours: Mon-Sat, 10 AM - 7 PM

By using RoyalClash services, you acknowledge that you have read and understood this Privacy Policy.
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